Support

Help for every role in your Flock

Getting started guides, quick reference guides and answers for Flock admins, treasurers, payroll operators and employees, written from the same steps the apps walk you through.

Books Time Flight Form Email support

Start with your role

Each guide is written for the person doing the work, from the first sign-in to the reports at the end of the month.

Get Started checklist, imports, the ledger, reconciliation, reports and closing the month.

Books guides →

Books

Budget access

You have been asked to draft next year's numbers. What opens up, and what a version's status means.

Budget guides →

Time

Payroll operator

Employees, profiles, pay assignments, running a period and posting it to Books.

Pay guides →

Time

Employee

Log hours, see what pending means, and find your pay documents.

Track guides →

Books

Books guides

Fund accounting for the treasurer and bookkeeper: onboarding, imports, the ledger, reconciliation, budgets and reports.

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Time

Time guides

Pay, Track and Schedule: payroll setup and runs for the operator, hours and pay documents for employees.

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Flight Form

Flight Form guides

Your Flock's home base: signing in, passkeys, members and who can reach which app.

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Across the suite

Signing in and getting around

Passkeys and PINs, moving between apps, and who to ask when something is locked.

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Still stuck?

Write to support@reformedfinch.com and tell us which app and screen you were on. Members on a support plan get a reply the same business day.

Email support